Retail after Covid, the experience economy


Nobody is kidding themselves that the retail market is going to be the same when Lockdown has stopped – names will vanish, already-squeezed margins will shrink. This is why retail consultant Meredith O’Shaughnessy thinks shops will have to focus on experience rather than shifting items – she tells near futurist Guy Clapperton more.

A slightly earlier release than normal as our usual Friday would clash with a bank holiday.

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Education has to change


Obviously everyone is isolated and technology is helping with the educational needs of the young. However, in this episode of the Near Futurist podcast, Sparx CEO Dan Sandhu tells Guy Clapperton that once people understand all of the possibilities being opened up, they won’t want to go back to old fashioned learning.

He’s not an #AI geek, he isn’t advocating scrapping the classrooms. Instead he calls for an evidence-based approach and is determined to do something practical about it. Listen to the episode for more.

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Cybersecurity and how safe we feel


Near Futurist Guy Clapperton interviews Etay Maor, chief tehnology officer of security specialist Insights. They explore mistakes people make but Maor also identifies a number of common errors that aren’t commonly reported – for example, how often do you remember to change passwords but still have all the ‘reset’ routines aimed at your gmail account?

Some excellent insights here if you’ll pardon the pun. If you like what you hear, why not leave a review on the iTunes website?

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The future of learning


Why do organisations treat learning tasks as if they were still at school? This isn’t the best way to assimilate skills, believes Steve Dineen, head of Fuse Universal. He talks us through experiential learning, why video can just repeat the mistakes we make on audio and a great deal else in this conversation with Near Futurist Guy Clapperton.

If you like waht you hear, why not leave a review on the iTunes Store? 

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To cluster or not


In the early nineties Bill Gates wrote that we’d all be working remotely from home because of the Information Superhighway, and yet tech companies at least still cluster together. In this episode, Near Futurist Guy Clapperton speaks to Ben Brabyn, chief executive and investor advisor of Canary Wharf’s huge technology hub, Level 39 in One Canada Square, about why this should be – and the conversation moves on to just what sort of leaders we want and need in the technology world.

 

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Who will pay for going cashless?


One of my favourite games when speaking at conferences is to get people to realise they’ve all but stopped using cash. Which is fine and neutral – unless you’re one of the people without a bank account, or dependent on tips. Payment specialist Silvia Mensdorff-Pouilly (or just Silvia Mensdorff on some social media), general manager of ACI, feels that if cash is no longer king then contactless has to be kind – and inclusive. She discusses this with near futurist Guy Clapperton in this first episode of 2020.

As always if you like what you hear on this podcast, please leave a review somewhere – and if you’re one of those who’ve done so, thank you!

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Retail – the small business bites back


Customer experience is key in retail – and a lot of it is about technology these days, says Jacyn Heavens, founder of Epos Now in this interview with Near Futurist Guy Clapperton. It’s decades since we were assured the Internet would level the proverbial playing field and allow smaller players to compete with big business – is it finally happening?

This 22 minute show is the last Near Futurist podcast of the year. If you’ve been part of growing it from 200-odd diehard listeners in January to the 3500 who listened to it in November, thank you! It will return on 10 January.

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